Shipments and returns

All orders are generally dispatched within 2 days after receipt of payment and are shipped via surface transport with tracking and drop-off without signature / Acknowledgement. If you prefer door delivery, an additional cost will be applied based on the distance from the transporters unloading point, so please contact us before choosing this method. 

Shipping fees include handling and packing fees as well as Courier costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Transit insurance can be provided for an additional cost.

Kindly note in case of Hazardous & Regulated chemicals, approriate licences have to be provided before any order processing. Kindly note that all chemicals are shipped only by Surface transport. Items like Liquid handling & Moisture Analyzers, pH meters can be shipped by Air courier on request.